Allison Shields has a great post up at Lawyerist about client service. While directed at attorneys, the same advice applies to consultants and other professional service providers, in my opinion. Client service means adequately addressing the needs of your clients. Or as Alan Weiss puts it, “improving your clients’ situation.” In my experience, many lawyers [...]
Tag Archives | Alan Weiss
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The Job of a Consultant is to Produce Content of Value
December 2, 2011 | Article
Note: This was originally published on 14 June 2011. What the Experts Say According to The Consulting Bible (Alan Weiss), the work of a consultant is marketing. Scott Stratten says to throw out everything we’ve come to associate with marketing in his book, Unmarketing: Stop Marketing. Start Engaging. C.C. Chapman and Ann Handley’s book, Content [...]
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To Bill, Or Not To Bill (by the hour): That is the Question.
May 31, 2011 | Article
Alternate Title: If you meet the Buddha on the road, kill him! Last week, I published a post about Alan Weiss’ new book, The Consulting Bible (link goes to that post). The reaction I got, wasn’t necessarily what I anticipated. I took some poetic license in that post. See, I’ve worked with quite a few [...]
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Whatever You Do, Don’t Buy The Consulting Bible By Alan Weiss [Updated]
May 27, 2011 | Article
Update: See this post – To Bill, Or Not To Bill (by the hour): That is the Question. And in case there are any further questions, see my review for the book on Amazon. Whatever you do, don’t buy The Consulting Bible by Alan Weiss. I’m not kidding. You are probably not going to like [...]
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Alan Weiss on Selling Professional Services
May 25, 2011 | Link
Alan Weiss, author of numerous books regarding consulting, points out that many times, providers of professional services approach selling in an adversarial manner. It is almost as if there is a battle taking place: the provider “wins” if the buyer agr…
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